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THE ROREN EXPERIENCE

From unboxing to unwinding

A closer look at how your new sofa comes together, with support along the way.

Two people holding ROREN compressed sofa boxes

01 / COMPACT PACKAGING

Comfort starts with a box.

Our compressed sofa packaging is the beginning of a fresh chapter for your living space. From a compact package to a place to call your own.

Opening the box containing a green sofa module

02 / UNBOX & REFRESH

A little care. A lot of comfort.

After unpacking, gently pat and fluff your sofa to help it take shape. Light ironing, following the fabric care instructions, can help smooth out creases. Allow 72 hours for your sofa to fully expand and settle into its best shape.

Positioning green sofa modules side by side

03 / BRING IT TOGETHER

Make space for your layout.

Position the pieces to suit your room, following the setup instructions for your sofa. Align the modules and arrange the cushions to finish your space.

Two people relaxing with a book and a mug on a green sofa

04 / SETTLE IN

Your favourite spot starts here.

Once your sofa has fully expanded, make yourself comfortable. A good book, a warm drink and a little time together. This is what making room for life looks like.

SUPPORT BEYOND THE SOFA

Shop with confidence

  • Sydney-based support

    Real people answering sizing, delivery and after-sales questions — not a bot, and not a call centre overseas.

  • Delivery Australia-wide

    Enter your full address at checkout to see available delivery methods and fees. Customers in selected Sydney areas can choose delivery by our own team.

    Dispatched from our Sydney warehouse within 3 business days. Delivery usually takes 3–10 business days.

  • Refunds within 10 business days

    Once a refund is approved it goes straight back to your original payment method — no chasing us for it.

  • Australian Consumer Law guarantees

    Repair, replacement or refund where a consumer guarantee isn’t met — your rights under Australian law, not just our policy.

  • Secure checkout

    Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay and Shop Pay — all processed through Shopify’s secure checkout.

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Our story

Designed for compact Sydney living

A small space can hold a whole life. ROREN brings together furniture that makes room for the everyday, from slow mornings on the sofa to an unexpected guest staying over. Thoughtful pieces for homes that feel like yours.

Read our story

Questions we get every week

How long will delivery take?

Delivery times are estimates and depend on stock availability, destination, carrier conditions and delivery access. Contact us with the product name and delivery suburb for a current estimate.

Can it fit into elevators / stair‑access apartments?

Modular disassembly‑assembly, tool‑free setup within 15 minutes, fits all home layouts

Is the seating soft or firm?

32D high‑density foam mixed with goose down blend; balanced support & softness, no sagging after long‑time sitting

Is the fabric cover washable?

Removable & washable, machine‑washable at 30°, pet‑ and kid‑friendly

Is the return & exchange process complicated?

Enjoy fast‑processing returns & exchanges via our local warehouse. Please check the link for complete return‑exchange policy Shipping Policy